Please check some good and some bad submission examples.

Daily we help thousands of designers (famous or not) to identify a font they need to complete their work. And sometimes moms looking for a font to make a cute postcard.

Most of the time the search is successful and we have an exact match finding the font from the image you uploaded.

As in any other software tool, the better the input is, the better the output you get.

Bellow, you can see some samples of how the images should look like (or not).
As a rule of thumb, the clearer the image is (clean background, separated characters, black and white, horizontal alignment) the better the results are.

Characters are separated
what font is example
Characters are not separated
what font is example
The background should be
as clear as possible or empty
what font is example
The Background is crowded
bad what font is example
The background color must be lighter
than the characters color (over 50%)
what font is example
The text color and background color are too close!
bad what font is example
The background color must be lighter
than the characters color (over 50%)
what font is example
The background color is not lighter
than the characters color
bad what font is example
Characters must be
as horizontal as possible
what font is example
Characters are not horizontal
bad what font is example
Another good example
what font is example
Another good example
what font is example
Another good example
what font is example
Another good example
what font is example

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